Alarm Response Management CIC

We are a not-for-profit organisation

Any Questions?

 

FAQ's

 

Is it 24/7?

 

What does the patrol do?

 

Am I covered immediately?

 

What if I already have an alarm?

 

Can I buy additional alarms?

 

How do I get in touch with a patrol to request assistance?

 

Why do you not use telephone operators to take calls for patrols?

 

Can the alarm be relied upon?

 

What happens if two alarms activate together?

 

What about false alarms?

 

What is "not-for-profit"?

 

Why do I need to be a member?

 

 

 

Is it 24/7?

Yes. Alarm monitoring is 24/7. top

 

What does the patrol do?

It responds to alarm activations. By its presence crime and antisocial behaviour,  particularly burglary, can be eliminated. 

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Am I covered immediately?

Yes. You will become a member immediately your completed monitoring form is received and your direct debit has been actioned. You will be included on the Patrol & Response Schedule and patrols will be available to you.

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What if I already have an alarm?

If your alarm is capable of transmitting a signal to us then you can become a member by completing the monitoring section and setting up a direct debit.

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Can I buy additional alarms?

Yes, they cost £41.20 each for members and up to 10 additional units at the same address can be monitored.

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How do I get in touch with a patrol to request assistance?

All communications with ARMGB and our patrols must be emailed or sent an SMS text. Contact details will be provided and a patrol will deal with your request immediately or as soon as possible.

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Why do you not use telephone operators to take calls for patrols?

It keeps unnecessary costs down and to benefit you. It also adds evidential value to all messages if they are in email or SMS text.

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Can the alarm be relied upon?

Yes. We have tested the equipment you are ordering for over 12 months, it is guaranteed for 12 months and your statutory rights are unaffected.

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What happens if two alarms activate together?

Patrols will decide how this is managed and this process must remain confidential to preserve patrol integrity.

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What about false alarms?

If there are more than 2 false alarms during any 24 hour period the attending crew may charge a nominal response fee of £10. If the device is checked and found to be faulty no charge will be incurred.

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What is "not-for-profit"?

This means that ARMGB will only operate at what it costs to provide services. The monitoring fees provide the operating funds and it can plainly be seen that if, for example, 10,000 CIC members each paid their £1 per week monitoring then £10,000 per week becomes available. Our transparency might show it costs £1,000 per week for each patrol so 3 patrols would cost £3,000 per week leaving a surplus of £7,000 per week. This might normally be profit but ARMGB operates in such a way that it will be returned to fund community projects, these will shown in our annual accounts.

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Why do I need to be a member?

Membership provides for the following:

 

  1. Cover for your household as long as the monthly fee is paid (the service is available to all occupiers)
  2. Your own alarm response security patrol (security problems at your home? Get in touch and we'll attend to support you in securing your home)
  3. CCTV incident management on premises (incidents at your premises will be filmed for you as evidence)
  4. Your own professional witness team (former Police Officers can witness events reducing risks to members having to give evidence in court and their identity becoming known)
  5. Your own team to manage all security administration/reports complying with the Police and the Security Industry Authority requirement.
  6. Your own monitored alarm.

 

 

 

 

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Contact us

 

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Head Office:

 

 

 

 

 

 

Company Registration:

 

Tel:

Email:

Head Office

 

Hill House, Main Street

Grimston, Melton Mowbray

Leicestershire

LE14 3BZ

 

10719200